Last Updated: 08 February 2026

Afluity Funeral Documentation Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our services.

By using our website or booking our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Event details provided during booking or inquiry

Communication Information

• Emails or messages sent through contact forms
• Phone calls or correspondence regarding service bookings

Technical Information

• IP address
• Browser type and device information
• Website usage data such as pages visited

We collect only the information necessary to operate our services and communicate with clients.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and service requests
• Coordinate funeral documentation services
• Communicate booking details and confirmations
• Improve website functionality and performance
• Comply with legal or regulatory requirements

We do not sell or rent personal data to third parties.

3. Media and Recording Privacy

Our services may include photography, video recording, and livestreaming of funeral services.

By arranging or attending a service where our team is present, you acknowledge that:

• Photos or video recordings may be captured during the event
• Livestream broadcasts may be viewed remotely by invited attendees

All recordings are handled respectfully and shared only with authorized family members or individuals designated by the client.

We do not publicly distribute funeral recordings without explicit permission.

4. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

• Improve website performance
• Analyze visitor traffic
• Enhance user experience

You can disable cookies through your browser settings if you prefer.

5. Data Sharing and Third Parties

We may share limited information with trusted service providers only when necessary to operate our services, such as:

• Website hosting providers
• Streaming platforms used for livestream services
• File storage or media delivery platforms

These providers are expected to maintain appropriate data security standards.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

While no system can guarantee complete security, we follow industry-standard practices to safeguard stored data.

7. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfill service obligations
• Deliver media and recordings
• Comply with legal requirements

When information is no longer required, it is securely deleted or anonymized where possible.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate data
• Request deletion of personal data where appropriate

Requests may be submitted using the contact details below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with an updated revision date. Continued use of our website indicates acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

1. Email: info@afluity.com
2. Website: www.afluity.com